Data:2008-5-1 21:52:55

Do you have tracking # yet for Order ID: 200842711710

Reply:
Yes,friend here is the EMS tracking number EB015597837CN Thank you rubyashop

Data:2008-4-30 23:36:57

HI, DO YOU HAVE HERMES WALLETS.

Reply:
We only have 7 Star quality of hermes wallets if you want pics,you can contact our sales for the pics thank you rubyashop

Data:2008-4-30 13:54:23

I wrote yesterday that I was shorted 3 items...well they came today. You all gave me only 2 tracking numbers and I had 3 seperate boxes. Sorry for the misunderstanding, I love all the purses!!

Reply:
Thanks,friend we are glad to see you received your order thank you rubyashop

Data:2008-4-30 6:44:46

WoW! I was very please with my order. Thank you for the quick delivery! Will buy again. Thanks, Raquel

Reply:
Thank you,friend you are welcome!!! rubyashop

Data:2008-4-30 1:48:57

Order ID: 200832775729. Has it been shipped out yer? thanks!

Reply:
Here is the EMS tracking number of this order EB001865913CN pls track it,friend rubyashop

Data:2008-4-29 20:48:06

What are shoe sizes? I need help I need a 8 1/2 american and a 10 american. Please help

Reply:
Hello,friend here is our women's shoes size 35,36,37,38,39,40,41,42 this is europe size thank you rubyashop

Data:2008-4-28 16:58:54

Just wanted to let everyone know I was afraid to use this website because of shipping problems etc.etc I have had NO problems with receiving my orders and this is a wonderful company to work with!!! They are quick to answer your e-mails and I love this site!! Bags are very good quality bags and I have ordered a lot from them. I also use my credit card with NO problems!!! Thanks again, Denise S.

Reply:
Thank you,friend you are a so nice client rubyashop always welcome to you thank you rubyashop

Data:2008-4-28 11:39:39

hi, i received most of my order from :200848234443 - but did not receive these 2 bags - coach - BN:20071210417, juicy - BN: 200711013228 when will they ship and what is tracking # , coka

Reply:
Hello,friend these 2 items is out of stock,and we received your replacement for these 2 items,and all have shipped out your order pls check it,and your order's tracking number is 1.EB011947563CN 2.EB011697083CN for more question for your order,pls contact our sales thank you rubyashop

Data:2008-4-28 10:08:10

Hello friend. can you please email me the tracking number for order 200832212513: I need to get these purses ASAP. I already made a second payment to cover the shipping....

Reply:
Yes,friend here is the EMS tracking number 1.EB019035995CN 2.EB019035430CN thank you rubyashop

Data:2008-4-26 11:51:48

I tried to register, but was unsuccessful. Do you have special requirements for the log in and passwords, like length of words, numbers, etc. Nothing I put in was accepted.

Reply:
Pls send email to customerservice-01@rubyashop.com our customerservice help you register your account thanks rubyashop

Data:2008-4-25 12:04:23

hi i received my first shipment from ORDER NUMBER:200848234443, could you please give me tracking # for 2nd package.

Reply:
Here is the Seconed pack's EMS tracking number EB011697083CN thank you rubyashop

Data:2008-4-25 7:28:08

Hi friend when will you be getting some new coach wallets in because you need some to match all the new handbags you have? Thanks R. B.

Reply:
Hello,friend we will list new coach wallets asap just these times new handbag is produce thanks rubyashop

Data:2008-4-24 15:48:34

I just got my last box of handbags in today and I wanted to let you know that I am very pleased with EVERYTHING and will be ordering again. To anyone that has doubts with ordering from this company..don't!! The only thing I can tell you is be patient. It is worth the wait. Everytime that I emailed with questions they always responded in a timely manor. Thank You RubyAshop!! Christy

Reply:
Thank you,friend you are a nice client rubyashop alway welcome to you thank you rubyashop

Data:2008-4-23 17:21:34

Hi friend, I wanted to know for the Gucci wallet BN:GU52 do you recieve all 3 wallets for the 1 price shown?

Reply:
Hello,friend it is just show have three size,but received for one,you can let us know which size you want thank you rubyashop

Data:2008-4-22 14:33:50

i have placed an order for 13 bags and 2 wallets, i have not gotten the link to pay for the bags, i need them by the 1st of may. thank you kim lisle

Reply:
Welcome to back,friend we will send you the order invoice now thank you rubyashop

Data:2008-4-21 10:04:52

Hi I was wondering if order number 2008414223026 has been shipped yet? Thank you!

Reply:
Yes,friend here is the EMS tracking number EB011697358CN EB011697715CN thank you rubyashop

Data:2008-4-20 22:58:22

dear friends i have just made a payment order i was wondering could you send my items as soon as possible along with my tracking number my friend ordered items from you all 3 weeks ago an she is just gettn them i really hope i dont have the same problem with my items thank you!

Reply:
Thanks for you fast payment our sales will contact u,and will ship out your order in 48 hours after we shipped your order,we will offer you the EMS tracking number thank you rubyashop

Data:2008-4-20 19:08:16

I paid with visa on the CTOPay.com website but you have not processed my order. I want to do great business with you. Please let me know what is going on. Thank you!

Reply:
Hello,friend After you paid your order,pls send email to our sales email address rubyashop@hotmail.com and includ your order number on rubyashop,your name,address and phone number we will process your order in 24 hours,and ship out in 48 hours thank you rubyashop

Data:2008-4-19 1:27:17

Hi, do all your keychains come with cards and boxes? Thanks.

Reply:
Yes,friend all of keychains come with cards and brand boxes thank you rubyashop

Data:2008-4-18 18:44:38

Hi friend can you tell me if you will be getting any tennis/sneakers in Coach or Gucci and if you will get any split toe slippers in Coach. Thanks

Reply:
we are not sure when we will produce them becasue our fastory is busy produce the hot sell items and new coach style thank you rubyashop